Yifat vanunu Lupo
organizational consultant
972-50-3565313 | 2talk.oc@gmail.com
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2talk concept
Over the years, I have come to realize that a significant part of organizational success is based on the relationships within it: relationships between managers and employees, between various interfaces, and more. Conversations are a critical skill in effectively managing communication and relationships within the workplace and in our life relationships. In this context, in today’s contemporary work environment, several managerial challenges arise.
Some time ago, I posted an Employee-Manager Communication Questionnaire, asking a simple question:
What are the 3 questions that you would like your manager to ask you in a personal conversation?
To gain a better understanding and perspective, I included follow-up questions, such as:
1. How much would you like to have such a conversation?
2. Are you currently satisfied with the frequency of the conversations between you and your manager?
Analyzing the results of the questionnaire revealed a fascinating picture.
The leading answer to the question ‘what employees most desire to be asked by their managers’ is:
How are you?
What is the level of satisfaction with the current frequency of conversations? Moderate – low satisfaction.
How much would you like to have such a conversation? Want to – want very much.
And this answer is transglobal. Employees from various sectors, genders, ages, and organizational levels shared this sentiment.
Is this surprising?
In reality, there is always a "market of buyers", and organizations compete for the hearts of their employees with offerings like higher salaries and pampering work environments. However, the most straightforward solution is often overlooked.
Ask her how she is doing, but for real. Stop for a moment. Show interest in him.
Showing interest is relevant to all of us. This simple gesture makes us feel seen, significant, and cared for.
While we are all busy chasing tasks, taking a moment to show interest is essential. It is the right way and the shortest way to building a positive relationship with your employees. As a manager, there are no shortcuts.
2talk Card Set
As an organizational consultant with over 20 years of experience working with managers in organizations, I have developed the 2talk Kit to help individuals have productive conversations based on real listening, caring, and showing interest. These elements form the foundation for building trust and effectively manage relationships within organizations and beyond.
The 2talk kit comprises 50 cards, containing questions covering a range of topics related to the world of work. These questions can facilitate open and honest conversations between team members, managers, subordinates, and others in the organization.
The kit is an effective tool for managing relationships within organizations and can be purchased independently. However, to maximize its potential, it is recommended to use the kit together with a workshop or lecture for the organization. It is also available as a personal consultation kit.
The 2talk Card Set is available in both Hebrew and English.
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And what are the impressions from the 2talk process?
"This year in mid-term discussions, it was important for us to give the stage to the employees, and bring them to a state in which they feel comfortable bringing up the issues that are important to them.
Yifat Vanunu Lupo's 2Talk cards were excellent for this purpose.
We asked the managers to allow the employees to choose questions that they wanted the manager to ask them, and in fact, that way the employees could select the topics that were important to them to give rise to the conversation they wished to discuss.
In the process, we held workshops for managers and trainings for the employees. Most managers connected and felt the workshops were different, innovative, and they liked the idea and the new framing of the conversation.
A week and a half ago we set off with excellent conversations and feedback, both from the managers and the employees. It appears that using the cards created more meaningful and deeper conversations that gave rise to topics that would not have come up without using the cards; also, the communicative and open managers had discovered new things about their employees.
The managers felt that the employees were more open and sharing, and a good atmosphere was created, which led to meaningful dialogues."
Keren Moskovich, VPHR Guardknox.
“Hi Yifat dear, the team's responses to the workshop are amazing!
Many thanks for a fascinating, enriching, and educational workshop that connects us to the strongest foundation of relationships - good and open communications.
The cards and questions are amazingly accurate! A powerful and professional tool that is important for every manager. Some photos from the workshop ❤️ Many thanks Tal”
Tal Verbner, CEO of Hito